Payment & Billing Information
Payment in full is due in our office on the tenth of each month by 4:30 p.m. Failure to make a payment in full by the due date will result in a 10% late charge being assessed. Failure to receive a bill does not exempt a customer from late charges.
Methods of Payment
- Mail or in person at: Hobart Sanitary District, 705 E. 4th Street, P.O. Box 200C, Hobart, IN 46342
- Night depository box - east end of 4th Street at entry to Police/Court Complex public parking lot
- Automatic bill payment (ACH)
- Credit or debit card - online at https://www.invoicecloud.com/CityofHobart or via phone at (866) 323-0767 (a credit / debit card convenience fee will be assessed to each payment)
Returned or NSF Checks
Any person or firm presenting a check which, if returned to the Hobart Sanitary District marked unpaid or insufficient funds (NSF) will be assessed an additional sum of $20 which shall be added to the bill for which the unpaid check was presented.
Disconnection of Service
Residential and commercial accounts with a delinquent balance of $60 or more for more than 30 days shall be disconnected of water and shall not be reconnected until the past due amount is paid in full along with an additional charge which will be assessed.
Pool Fill Forms
Sewer assessment credit can be waived on the number of gallons used to fill a swimming pool one time each year between April 1 and June 9 for residents with pools. In order to qualify for this credit, the resident must complete a pool fill form. This information must be returned to the HSD within 72 hours of a pool fill.
Summer Sprinkling Rates
During the billing period from June through September, your sewer rate will be based upon your average water consumption from the previous months of January through April. However, any resident using less water in the summer than their average will be billed for the lesser amount by completing the summer rate sprinkling form.
The monthly garbage collection fee is assessed by ordinance for each residence or unit. Senior discounts applicationsmay be turned in to the billing center for those resident owners who are age 65 or older. Proof of ownership and valid Indiana State ID is required.
Explanation of Charges
The following are brief explanation of the charges shown on your bill.
These charges are based on each 1,000 gallons of water used, plus a base rate that is added that applies to administrative costs for operating and maintaining the city’s sanitary sewers.
This is the flat rate charged by the city for the collection and disposal of solid waste per each single family residence and/or unit. The Hobart Sanitary District forwards fees paid for these charges to the City of Hobart.
These are charges for any special trash pickups as requested by the customer and phoned into the Public Works Department. The Hobart Sanitary District forwards fees paid for these charges to the City of Hobart.
This includes any sewer adjustments and/or credits for pools and sprinkling systems.
Other Utility Payments Taken
The Hobart Sanitary District Billing and Payment Center will also take payments in person or placed in the night depository box for the following utilities.
Indiana American Water
Payments are taken from Monday through Thursday, 8:30 a.m. to 4:30 p.m. and Fridays at 8:30 a.m. to 10:30 a.m.
Payments are taken from Monday through Friday, 8:30 a.m. to 4:30 p.m. A cash fee of $1.50 is required for each payment. NIPSCO sets fee amounts for processing payments by Western Union rates.